Rentals and Special Events Host

COUNTRYSIDE YMCA•Lebanon, OH

3d•$11 - $12•Onsite

About The Position

The Special Events Host oversees and assists members and participants with the facilitation of special events or after hours/overnight lock-in events being held at the Ralph J Stolle Countryside YMCA or Little Miami Learning Center facilities. This position includes a free individual membership for an employee working 16+ hours per quarter; department requirements may exceed this minimum.

Requirements

Must be 18+ years of age
High School Diploma or equivalent
Prior customer service experience
Current Basic Life Support CPR & First Aid. If qualifications are not met at the time of the application, staff agrees to become certified at the next available opportunity.
Knowledge of and familiarity with Countryside's facilities.
Superior customer service, communication and organizational skills.
Ability to anticipate a variety of scenarios and respond professionally.
Ability to lift, bend, twist or reach/carry equipment for setting up/breakdown of events.
Availability two weekends per month.
Will be required to work a minimum of two events, or five (5) hours per month.
Must pass a criminal background check and complete new hire training requirements.
Reliable, punctual attendance.
Flexibility in schedule may be requested based upon business needs.
Each Staff is required to work a max of 1-2 Lock -In events per year.
Ability to work weekends and evenings.
All employees are required to follow our child protection policies, complete required training, and report any suspicious or inappropriate behavior immediately.

Responsibilities

Sets-up room prior to the arrival of guests.
Handles food delivery.
Meets and greets party guests, and has them sign the General Waiver sheet.
Reviews event details with parent/client.
Facilitates a smooth-running event through service, the anticipation of needs, etc.
Moves the group between activities and assists in their packing up in a timely manner, when necessary.
Cleans up event space and returns items to proper storage areas.
Knows emergency procedures and the Emergency Action Plan and policies for the safety of the guests.
Follows all safety and risk management procedures and reports safety issues to the Director.