Rental Technician

Windham Mountain ClubWindham, NY
$18 - $20Onsite

About The Position

A Rental Technician is responsible for properly fitting guests with equipment based on their individual needs. The rental department frequently experiences high volume situations, and a technician must make the most of their interaction with our guests while maintaining the efficiency of our operation.

Requirements

  • Must be a minimum age of 18.
  • Basic knowledge and experience with maintaining ski and/or snowboard equipment.
  • Basic computer skills.
  • Must be comfortable interacting with both staff and guests in a friendly and helpful manner.
  • Must be comfortable working in stressful, noisy and crowded environments.
  • Must be reliable, solution-oriented, and able to work both independently and as part of a team.
  • Must pass binding certification exam for each binding used in the Rental Shop prior to starting work.

Nice To Haves

  • Previous customer service experience preferred.

Responsibilities

  • Properly fit guests with various equipment including skis, boots, poles, snowboards and helmets.
  • Mount skis and adjust bindings.
  • Maintain and repair rental equipment.
  • Test bindings for proper torque release.
  • Document test results and maintenance records.
  • Maintain a clean and safe work environment.
  • Maintain knowledge of the ski area, programs, events, daily snow conditions and any other information that aids in your communication with our guests.
  • Maintain a clean and professional appearance, adhering to dress code at all times.
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