HSR- Rental Technician (Biking)

Freed CorpBarrie, ON
Onsite

About The Position

The Rental Technician (Biking) is responsible for delivering exceptional guest service, as well as high-quality bike inspection, repair, and maintenance for both rental fleet and guest-owned bicycles. This role requires strong technical bike mechanic skills, attention to detail, and the ability to communicate clearly with guests and team members.

Requirements

  • Previous experience working as a bike mechanic
  • Strong understanding of bike components, systems, and repair procedures
  • Experienced mountain biker and knowledge of bike parts and services
  • Excellent customer service skills
  • Ability to work weekdays, weekends, and holidays as needed
  • Must be eligible to work in Canada

Nice To Haves

  • Previous experience working in a retail setting an asset

Responsibilities

  • Safely inspect, diagnose, repair, and service rental fleet bikes and guest bikes.
  • Perform all levels of service work, including, but not limited to: brake adjustments, shifting adjustments, cable replacements, tire inspections, brake pad and rotor services, shift cable replacements, etc.
  • Maintain rental fleet bikes in safe working condition
  • Assist rental staff with safely sizing and fitting appropriate equipment.
  • Care for all tools and equipment and ensure bike maintenance and retail area is kept clean and organized
  • Be knowledgeable of the products available in the retail shop and provide guests with exceptional service

Benefits

  • Exclusive employee discounts and special offers on accommodations, dining and amenities at affiliated Resorts (Muskoka Bay Resort and Deerhurst Resort)
  • Opportunities to explore different roles, locations and career paths within the organization
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