HSR- Rental Technician (Biking)

Freed Corp • Barrie, ON

1d • Onsite

About The Position

The Rental Technician (Biking) is responsible for delivering exceptional guest service, as well as high-quality bike inspection, repair, and maintenance for both rental fleet and guest-owned bicycles. This role requires strong technical bike mechanic skills, attention to detail, and the ability to communicate clearly with guests and team members.

Requirements

• Previous experience working as a bike mechanic
• Strong understanding of bike components, systems, and repair procedures
• Experienced mountain biker and knowledge of bike parts and services
• Excellent customer service skills
• Ability to work weekdays, weekends, and holidays as needed
• Must be eligible to work in Canada

Nice To Haves

• Previous experience working in a retail setting an asset

Responsibilities

• Safely inspect, diagnose, repair, and service rental fleet bikes and guest bikes.
• Perform all levels of service work, including, but not limited to: brake adjustments, shifting adjustments, cable replacements, tire inspections, brake pad and rotor services, shift cable replacements, etc.
• Maintain rental fleet bikes in safe working condition
• Assist rental staff with safely sizing and fitting appropriate equipment.
• Care for all tools and equipment and ensure bike maintenance and retail area is kept clean and organized
• Be knowledgeable of the products available in the retail shop and provide guests with exceptional service

Benefits

• Exclusive employee discounts and special offers on accommodations, dining and amenities at affiliated Resorts (Muskoka Bay Resort and Deerhurst Resort)
• Opportunities to explore different roles, locations and career paths within the organization

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed