Rental Supervisor (Breckenridge, CO, US)
About The Position
The Rental Supervisor manages the overall day-to-day operation of all Ski/Snowboard rentals. This position is responsible for merchandising, financial management, sales staff supervision and overall store management. Oversees hiring, training, coaching and scheduling of store personnel. Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance. As the Retail/Rental Manager of the Rental department, this job oversees the operations of a high volume, seasonal rental operation, ski and snowboard repair/tuning center and servicing the entire resort. The retail/rental manager's responsibilities includes: Overseeing all aspects of all retail/rental operations. Manages through uncertainty and change positively Manages a team of up to 50 frontline staff and leadership team of 5-6 Provides an important piece of our guests' experience of a lifetime while in our resort by maintaining a strong culture of guest service Day to day task will often include: Providing consistent and direct feedback, coaching and guidance to team members Driving professional development in yourself as well as others Designing, executing and tracking training plan for associates starting with their first day Ensuring department and staff have all necessary supplies Meeting with other departments and committees to ensure department is aligned with initiatives Creating operational plans for special events, groups, and holidays Identifying sales opportunities and create plans accordingly Administrative duties Managing retail inventory, rental inventory, and supplies with cost management in mind Hiring staff and processing payroll through a digital platform
Requirements
- Minimum 2 years leadership experience - required
- Knowledge and passion for snowsports
Nice To Haves
- 2 years in retail/rental experience - preferred
- 2 years resort experience in a management role
- Bachelor's Degree - preferred
Responsibilities
- Overseeing all aspects of all retail/rental operations.
- Manages through uncertainty and change positively
- Manages a team of up to 50 frontline staff and leadership team of 5-6
- Provides an important piece of our guests' experience of a lifetime while in our resort by maintaining a strong culture of guest service
- Providing consistent and direct feedback, coaching and guidance to team members
- Driving professional development in yourself as well as others
- Designing, executing and tracking training plan for associates starting with their first day
- Ensuring department and staff have all necessary supplies
- Meeting with other departments and committees to ensure department is aligned with initiatives
- Creating operational plans for special events, groups, and holidays
- Identifying sales opportunities and create plans accordingly
- Administrative duties
- Managing retail inventory, rental inventory, and supplies with cost management in mind
- Hiring staff and processing payroll through a digital platform
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Accommodation
Number of Employees
5,001-10,000 employees
