Rental Shop Technician

Carter Machinery Careers • Gaithersburg, MD

2d • Onsite

About The Position

The Rental Shop Technician is responsible for servicing, diagnosing, and repairing both Cat and allied equipment; applying troubleshooting techniques to determine repair procedures, performing advanced level repairs; inspecting returned equipment and attachments for repairs or maintenance; cleaning returned equipment; and assembling/repairing work tools in a shop environment. Join a Company That’s Built to Elevate You. At Carter Machinery, we don’t just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We’ve built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward.

Requirements

• Strong mechanical aptitude and excellent troubleshooting skills
• Must be able to accurately diagnose and repair equipment
• Self-starter able to work with limited supervision; self-directed and organized
• Must work well in a team environment and possess ability to interact positively with coworkers
• Demonstrated ability to learn and apply new knowledge
• Must be able to use tools and equipment correctly and safely
• Must be able to perform work in a fast-paced environment
• Strong written and verbal communication skills
• Must be able to complete service reports and provide pertinent details for work orders
• Must possess ability to follow company safety rules and policies
• Proficient in the use of a computer, Microsoft Office products and service software required in position
• Must be able to occasionally operate heavy machinery in a safe manner
• High school diploma or GED, required
• Required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• Frequently required to sit
• Regularly lift and/or move up to 70 pounds
• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus

Nice To Haves

• Minimum of five years ’ of equipment repair experience
• Must have experience troubleshooting and diagnosing advanced level mechanical repairs
• Willing to work shifts as needed, including days, nights, and/or weekends to meet customer needs

Responsibilities

• Servicing, diagnosing, and repairing both Cat and allied equipment
• Applying troubleshooting techniques to determine repair procedures
• Performing advanced level repairs
• Inspecting returned equipment and attachments for repairs or maintenance
• Cleaning returned equipment
• Assembling/repairing work tools in a shop environment
• Prepare required documentation, including work orders, parts lists, and time cards in an accurate and timely manner
• Complete service reports and provide pertinent details for work orders
• Follow company safety rules and policies
• Work shifts as needed, including days, nights, and/or weekends to meet customer needs
• Operate heavy machinery in a safe manner
• Maintain a clean and organized work area
• Promote a positive customer experience
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Benefits

• Health, dental and vision insurance
• Paid time off
• 401(k), $0.75 to $1.25 match up to 6%
• Life and disability insurance
• In-house training instructors/programs
• Tuition reimbursement
• Employee referral bonus program
• Tool allowances and tool loans
• Discounts on cellular phone service, computers, and vehicles
• Opportunities for overtime
• Shift differential (if applicable)
• $1,500 sign-on bonus for new hires, payable after 90 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED