Rental Shop Tech

Bristol Mountain • Canandaigua, NY

2d • Onsite

About The Position

This role involves assisting guests with equipment selection, performing maintenance and safety inspections on rental equipment, and ensuring guests receive the correct gear. The position also requires providing exceptional customer service, maintaining a professional appearance, and collaborating with Guest Services. Responsibilities include tuning and waxing equipment, setting bindings, and assisting with other duties as needed.

Requirements

• 16 years of age or older
• Proficiency in computer systems and ability to learn rental shop specific software
• Must have excellent verbal communication and customer service skills

Nice To Haves

• Knowledge of skiing and snowboarding preferred

Responsibilities

• Assist guests in choosing appropriate equipment including skis, snowboards, and boots
• Perform general maintenance and safety inspections of all rental equipment
• Ensure every guest is provided the appropriate equipment per their request
• Provide exceptional customer service at all times
• Present oneself in a professional manner at all times
• Communicate with Guest Services to ensure guests receive needed equipment
• Tune and wax ski and snowboard equipment to maintain high quality equipment
• Set DINs and binding equipment according to manufacturer guidelines
• Assist with other duties as needed

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed