Rental Shop Team Member

Pottawattamie County•Honey Creek, IA

2d•Onsite

About The Position

Pottawattamie County Conservation is hiring part-time seasonal Rental Shop Team members to work from November through March or the duration of the ski season. This role involves assisting Rental Shop Team Leads, the Rental Shop Manager, and the Site Manager with fitting, adjusting, and maintaining ski equipment to ensure guests have a safe and enjoyable experience. This is an opportunity to work in a fast-paced, fun environment at Crescent Hill at Hitchcock.

Requirements

Must be fourteen (14) years old at the time of hire.
A minimum of three (3) months of customer service experience.
Must be reliable, punctual and have own transportation.
Basic technical knowledge of skis, snowboards, boots, and bindings.
Flexibility to work during evenings, weekends, and holidays.

Nice To Haves

Retail or rental experience preferred.

Responsibilities

Rent ski and snowboard equipment based on industry standards.
Fit boots to skiers and snowboarder’s feet, selecting correct sizes according to guest information utilizing the equipment rental form.
Assist guests with aspects of rental experience, including but not limited to, selecting rental equipment, completing rental forms.
Complete proper documentation on all rental agreement forms.
Clean shop and work areas to maintain a safe working environment.
Check all safety equipment daily for proper function.
Always use all safety equipment and procedures.
Be aware of the safety of people always working around machines and equipment.
Report any existing or potential safety hazard to supervisor immediately.
Operate machinery in a safe and careful manner to avoid damage to the machines and to protect from damage.
Perform opening and closing procedures for Rental Shop daily.
Maintain a neat and well displayed rental shop daily.
Accurately fitting guests with rental equipment helmets, and boots.
Ensure proper return of all rental equipment, maintain log in/out paperwork, document all missing equipment and broken.
Provide excellent customer service, even when the work environment may become stressful and business levels are higher than average.
Effectively interact with all management staff and co-workers across all departments to support progress toward the overall organizational goals and objectives.
Shovel snow on patio and deck.
Take out the trash.
Vacuum.
Clean the restrooms.
Gather equipment from outside.
Dry all ski and snowboard boots.
Put away rental equipment.
Wipe counters and stanchions.
Work with other departments when needed.