Rental Sales Representative

Ryder Supply Chain Solutions•Colorado Springs, CO

1d•$23 - $23•Onsite

About The Position

The Rental Sales Representative acts as the primary sales agent for vehicle rentals to the Company's existing lease and commercial rental accounts, as well as new commercial rental customers and consumers. This role involves cross-functional collaboration with Sales, Marketing, Operations, and Asset Management, requiring excellent customer communication skills. Ryder provides comprehensive health and welfare benefits, including medical, prescription, dental, vision, life, and disability insurance, along with paid time off for vacation, illness, bereavement, family, and parental leave, and a 401(k) retirement savings plan. Ryder has been recognized as a “Top Company for Women to Work for in Transportation” by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies,” and one of “America’s Most Responsible Companies” by Newsweek.

Requirements

Rental/customer service experience
Strong verbal and written communication skills
Ability to get both verbal and written communication across that has the desired effect
Goal oriented, drive for results, assertive, and deal well with ambiguity
Possesses a high degree of initiative
Must have high level of energy and be a self-motivated and self-directed person
Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
Ability to focus on multiple projects and activities simultaneously
Flexibility to operate and self-driven to excel in a fast-paced environment
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Demonstrates customer service skills
H.S. diploma/GED required
One (1) year or more sales experience required

Responsibilities

Handle sales and sales process for inbound calls as well as outbound solicitation
Responsible for executing the business unit's marketing plan
Maintain current accurate data within the company's marketing database
Maximize rate opportunities within the market place
Responsible for generating rental, lease and used vehicle sales leads
Maintain and expand relationships with existing customer base
Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
Meet overall Ryder market share by successfully executing the sales and marketing initiatives
Responsible for the overall profitably, operations and asset management of a rental location
Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
Maintain compliance with company, local, state, federal and other regulatory agencies
Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
Drive profitable revenue growth by maintaining and growing customer relationships
Responsible for overall satisfaction for all internal and external customers
Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
Builds constructive and effective relationships with both internal and external customers
Maintain composure when addressing stressful situations
Clearly articulates Ryder's product and service offerings
Perform the role of On-Call Representative based on work schedules as determined by Supervisor
Performs other duties as assigned