RENTAL SALES REPRESENTATIVE

Carter Machinery

About The Position

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Sales Representative in Baltimore, Maryland. With our ongoing growth, we’re continuously looking for skilled professionals to grow with us. The Rental Sales Representative is responsible for promoting Caterpillar equipment and Allied product rental, affecting the rental of all products assigned to the Division's rent-to-rent fleet to all customers and markets in accordance with the policies of Carter Machinery Company, Inc. The Rental Sales Representative will assist customers with equipment recommendations and technology advancements that enable greater productivity. They will also ensure all equipment deliveries meet the conditions of the rental agreement and monitor customer satisfaction with products.

Requirements

  • Self-starter able to work with limited supervision; capable of developing objectives, setting priorities, and implementing ideas in a timely manner.
  • High mechanical aptitude required; must understand construction phases, job situations, and project conditions for suggestion appropriate products to customers.
  • Excellent customer satisfaction skills and ability to build and maintain strong internal and external relationships.
  • Must be able to service existing customers with periodic scheduled visits, and effectively prospect potential new customers.
  • Must be a good listener with excellent written and verbal communication skills.
  • Must be innovative and creative; able to quickly evaluate facts, and maintain good judgment when making decisions.
  • Clean driving record and a valid driver's license required; capable of towing and operating equipment for demonstration purposes.
  • Strong PC skills and ability to self-develop and adapt to changing technology.
  • Must have an excellent driving record.
  • Frequent travel is required – overnight or out town via car or airplane.
  • Must be able to handle large volumes of work in a fast-paced environment.
  • Must be willing to work shifts needed, including days, nights, and/or weekends to meet customer demands.
  • Must be able to handle large volumes of work in a fast-paced environment.

Nice To Haves

  • Experience in a closely related industry, such as material handling, construction, engineering or equipment distribution would be a plus.

Responsibilities

  • Promoting Caterpillar equipment and Allied product rental
  • Affecting the rental of all products assigned to the Division's rent-to-rent fleet to all customers and markets in accordance with the policies of Carter Machinery Company, Inc.
  • Assist customers with equipment recommendations and technology advancements that enable greater productivity
  • Ensure all equipment deliveries meet the conditions of the rental agreement
  • Monitor customer satisfaction with products
  • Service existing customers with periodic scheduled visits
  • Effectively prospect potential new customers
  • Promote a positive customer experience
  • Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Benefits

  • Health, dental and vision insurance.
  • Paid time off.
  • 401(k), $0.75 to $1.25 match up to 6%.
  • Life and disability insurance.
  • In-house training instructors/programs.
  • Tuition reimbursement.
  • Employee referral bonus program.
  • Discounts: cellular phone service, computers, tooling, cars and trucks.
  • Opportunities for overtime.
  • Shift Differential (as applicable).
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