RENTAL RETURN AGENT

GSP Transportation • Savannah, GA

3d • $0 - $15 • Onsite

About The Position

The Rental Return Agent provides superior, friendly, and efficient service throughout the rental car process and assists customers with the rental return process.

Requirements

• Valid driver’s license and satisfactory motor vehicle report
• At least 18 years old and legally authorized to work in the United States
• High school diploma or equivalent
• Excellent communication skills
• Able to work all required shifts
• Ability to solve problems with precision, speed, and a positive attitude
• Basic computer skills, including data entry, typing, and experience with Microsoft Word and Excel
• Enjoys working closely with fellow team members and customers

Responsibilities

• Greet all customers as they arrive
• Assist customers with luggage
• Advise and review rental charges and provide an accurate receipt
• Inquire about service and satisfaction
• Inspect the vehicle and determine the fuel tank level
• Complete a service alert for any mechanical or body damage reported by customers
• Identify vehicles on hold for turnback, time, mileage, recall, or other locks, and verify their movement to the proper lot location
• Assist the service department with vehicle cleaning as needed
• Keep the lot organized for ease of access and traffic flow
• Maintain knowledge of rental/return documents, fuel services, surcharges, and optional coverage
• Understand the damage/loss reporting procedure
• Perform additional related duties as required or assigned

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED