Rental Repair DC Supervisor - Dallas, TX

The Home Depot•Dallas, TX
•Onsite

About The Position

The Rental Repair Supervisor is responsible for the success of assigned functions within a complex Rental Operations Facility (ROF) to ensure that it is an outstanding place to work. The Rental Repair Supervisor will be responsible for fleet readiness, customer and store owned repairs, apprentice technician training, and mobile Rental technician productivity. The Rental Repair Supervisor works with the Rental Branch Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the ROF. Rental Repair Supervisors must analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the ROF success.

Requirements

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • 3 years of work experience.

Nice To Haves

  • Working knowledge of Microsoft Office Suite
  • Working knowledge of presentation software (e.g., Microsoft PowerPoint)
  • Demonstrated ability to collaborate and work effectively with cross-functional teams
  • Ability to draw accurate conclusions from financial documentation
  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
  • Excellent written and verbal communication skills

Responsibilities

  • Supervises and monitors personnel work assignments, work flow, performance and work standards, accuracy, and productivity.
  • Follow-up on payroll record keeping and reporting.
  • Writes and conducts employee appraisals and reviews.
  • Administers progressive discipline, (counseling, oral and written warnings), and employee terminations.
  • Provides a hands-on approach in the organization, scheduling of personnel, and directing of day-to-day activities to include order filling, stocking, shipping, receiving, and inventory control.
  • Maintains complete and open lines of communication between the facility and corporate office to facilitate efficient facility operations.
  • Adheres to budget requirements and works toward obtaining objectives and facility performance goals.
  • Manages and oversees facility personnel responsibilities to include: recruiting, new hire orientation, and onboarding.
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