Rental Order Coordinator

Baxter International Inc.•Batesville, IN

3d•$43,200 - $59,400

About The Position

The Rental Order Coordinator supports the PSS Therapy business by ensuring rental orders are accurately maintained, billed, and invoiced within the ERP system. This role serves as a key resource for rental order and billing processes, helping drive revenue generation, data accuracy, and operational compliance. This is where your work directly supports accurate billing, revenue recognition, and a positive customer experience across the rental order lifecycle.

Requirements

Associate degree or equivalent combination of education and experience.
3+ years of experience in order management, billing, revenue support, customer operations, finance operations, or a related business function.
Experience working within an ERP system to manage orders, billing transactions, and data maintenance.
Advanced Microsoft Excel skills, including data analysis, reporting, and spreadsheet management.
Experience analyzing operational or financial data and identifying discrepancies requiring corrective action.
Experience managing documentation, reporting, and business records with a high degree of accuracy.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Review rental order integrity reports, identify billing discrepancies, and apply corrective actions in accordance with established procedures.
Investigate and resolve rental order billing issues within the ERP system to support accurate month-end invoicing and revenue recognition.
Manage rental order billing activities and serve as a subject matter resource for rental billing processes and order maintenance.
Partner with Sales, Credit, Service Operations, and Customer Contact Center teams to resolve order, billing, and customer account issues.
Obtain and maintain required customer documentation, including purchase orders and billing information, to support order accuracy and timely invoicing.
Create, maintain, and analyze customer and rental reporting to support business and operational decision-making.
Monitor performance metrics related to data integrity, including unbilled orders, aged purchase order collection, and credit-related adjustments.
Support process compliance initiatives, continuous improvement activities, and special projects related to commercial service operations.

Benefits

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits