Rental Operations Supervisor

Finning • Edmonton, AB

2d • Onsite

About The Position

Finning is looking for a hands-on leader to take charge of their Edmonton Rentals as a Rental Operations Supervisor. This role involves leading a high-performing team, driving financial and safety results, and ensuring customer satisfaction. The position is based at the Edmonton TCRS location and is a permanent, full-time role.

Requirements

• 3–5 years of experience in a related industry
• 1–3 years in a supervisory role
• Strong leadership skills with a proven ability to coach, mentor, and develop teams.
• Demonstrated commitment to safety and ability to lead safety initiatives.
• Excellent customer service and communication skills, including technical conversations.
• Solid financial acumen with the ability to interpret and act on KPIs.
• Strong decision-making and problem-solving abilities in dynamic environments.
• Effective organizational, time management, and prioritization skills.
• Ability to manage change and adapt to evolving operational needs.

Nice To Haves

• Post-secondary or technical education considered an asset.

Responsibilities

• Lead and promote a safety-first culture across all branch operations, ensuring compliance with safety standards and training.
• Oversee daily branch activities including inside sales, rentals, and customer service to meet performance targets.
• Resolve customer issues related to billing, delivery, and product quality, ensuring high satisfaction and service alignment.
• Manage fleet utilization and rental performance to achieve monthly and annual financial goals.
• Conduct regular safety inspections and supervisor walk-throughs to maintain a safe work environment.
• Recruit, onboard, coach, and develop branch staff to foster a high-performance and growth-oriented culture.
• Monitor and manage branch budgets, evaluating sales and expenses against planned objectives.
• Ensure all employees maintain required safety certifications and training relevant to their roles.
• Collaborate with internal teams to ensure operational efficiency and alignment with company standards.
• Represent Finning professionally, maintaining strong relationships with internal and external stakeholders.

Benefits

• Flexible option plan benefits with varying levels of coverage from day one.
• Matching pension contributions to help you save for the future.
• Matching share purchase program.
• Employee Share Purchase Plan and RRSP options.
• Paid vacation with an increasing allowance based on years of seniority.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree