Rental Monitor

NEW CANAAN COUNTRY SCHOOL•New Canaan, CT

15d•Onsite

About The Position

We are seeking reliable, professional, and service-oriented individuals to join our Auxiliary Programs. This role is essential to supporting the school’s extensive after-hours and weekend use of campus facilities. The ideal candidate is comfortable working independently, enjoys interacting with a wide range of constituents, demonstrates strong supervisory skills, and can effectively troubleshoot and respond to issues as they arise. This position primarily supports evening and weekend facility rentals, athletic events, and community programming. This role is best suited for candidates specifically seeking evening and weekend work, as the majority of shifts occur after school hours and on Saturdays and Sundays. This is a part-time position; compensation is competitive and based on experience and qualifications.

Requirements

Prior supervisory, event monitoring, or customer service experience preferred
Strong interpersonal, verbal communication, and customer service skills
Ability to work independently and collaboratively
Organized, dependable, and detail-oriented
Ability to manage multiple responsibilities in a fast-paced environment
Professional, approachable, and resourceful
Comfortable troubleshooting issues and responding calmly under pressure
Flexible availability with a strong commitment to evening and weekend work
Ability to move equipment and perform moderate lifting
Ability to walk throughout campus and operate a golf cart
High School Diploma or equivalent required

Responsibilities

Serve as the school’s on-site representative during after-hours and weekend rentals
Uphold facility policies and procedures while providing excellent customer service to visitors, instructors, and rental groups
Arrive at least 30 minutes prior to scheduled events to unlock facilities, prepare spaces, and assist with parking or setup needs
Welcome and direct visitors and rental groups according to the daily rental schedule
Ensure groups remain within assigned spaces and comply with school guidelines
Monitor activities throughout rental periods and address questions or concerns as they arise
Assist with basic operation of audiovisual equipment, scoreboards, and related facility systems
Coordinate room, field, and furniture resets following events and programming
Conduct post-event inspections of facilities and secure buildings after groups depart
Identify, document, and report any facility or equipment damage, safety concerns, or maintenance issues
Attend required staff meetings and complete all assigned trainings
Follow all school policies, procedures, and safety protocols