Ryder's Rental Management Trainee Program

Ryder • Detroit, MI

10d • Onsite

About The Position

The Ryder Rental Management Trainee program is an 18–24 month accelerated career development experience designed to build the next generation of Ryder leaders. This program is fast-paced and touches every aspect of the business unit. You’ll receive hands-on training across Finance, Operations, Human Resources, and Sales & Marketing — gaining the full toolkit you need to step into a leadership role with confidence. Over 18–24 months, you’ll build expertise across every core area of the business, including Finance (understanding P&L drivers), Operations (managing rental assets, vehicle PM standards, and location performance), Sales & Marketing (driving revenue through various sales channels), Human Resources (building, developing, and leading a team), Customer Relationship Management (resolving concerns and growing customer loyalty), and Compliance & Regulatory (ensuring alignment with all requirements).

Requirements

• Bachelor's degree required business administration or similar related degree
• One (1) year or more customer service with issues resolution experience preferred
• Must be computer literate intermediate required

Nice To Haves

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast-paced, dynamic environment
• High energy, self-motivated, self-directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow-up practices
• Possess a high degree of common sense and the aptitude to learn quickly
• Ability to relocate in the region/US at the conclusion of the training program
• Must be computer literate – intermediate required

Responsibilities

• Handle the sales process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company’s marketing database
• Responsible for generating rental, lease, and used vehicle sales leads
• Manage all rental asset processes to include Vehicle PM and cleanliness standards
• Meet overall Ryder market share by successfully executing sales and marketing initiatives
• Maintain compliance with company, local, state, federal, and other regulatory agencies
• Reconcile all customer concerns, issues, and disputes to maintain ongoing relationships and grow the current customer base
• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor
• Performs other duties as assigned

Benefits

• Full Benefits Package Included
• Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level