Rental Key Accounts Manager

Wagner Equipment•Aurora, CO

2d•Hybrid

About The Position

The Rental Key Accounts Manager is responsible for managing and expanding key rental accounts, ensuring strong customer relationships and supporting the company’s vision of working as “One Professional Team.” This role involves managing and tracking business-related expenses, completing and submitting required reports on time, and maintaining strong communication with strategic accounts and the Regional Manager. The position requires conducting office and on-site sales calls, collaborating effectively with internal Wagner teams, and representing Wagner Rents professionally as a company ambassador. The manager will also be responsible for completing rental sales transactions to support revenue and profitability goals, actively quoting new and used allied equipment, and involving management on key customer relationship issues. Additionally, the role includes coordinating with equipment sales and rental reps on shared accounts and staying current on Wagner Rents product features and benefits. The manager will manage regional high-value accounts and pursue high-potential conquest accounts.

Requirements

High School Diploma or GED
2+ years administrative/clerical experience
3+ years customer service experience
3+ years rental or sales experience in rental equipment industry
1+ years experience in account management, industry preferred

Responsibilities

Maintain a current and accurate customer call list
Enter key customer information into SalesLink and the Wagner Rents CRM
Manage and track business-related expenses
Complete and submit required reports on time
Maintain strong communication with strategic accounts and the Regional Manager
Keep an accurate appointment calendar
Conduct office and on-site sales calls with strong communication skills
Collaborate effectively with internal Wagner teams
Represent Wagner Rents professionally as a company ambassador
Use customer lists to make regular office and job site calls
Complete rental sales transactions to support revenue and profitability goals
Actively quote new and used allied equipment
Involve management on key customer relationship issues
Coordinate with equipment sales and rental reps on shared accounts
Stay current on Wagner Rents product features and benefits
Perform other duties as assigned
Manage regional high-value accounts ($500K–$1M; select accounts $1M–$3M)
Pursue a limited number of high-potential conquest accounts ($250K–$500K or lower with growth potential)

Benefits

Paid Time Off (PTO) Plan - Up to 128 hours of PTO in your first year
8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K
Company contribution up to 7% for eligible employees in retirement plans
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU services (payroll deductions savings, accounts, loans, VISA card, and more)
Supplemental life Insurance
Critical Illness + Accidental Insurance
ID WatchDog
Discounted employee phone plans