Rental HVAC Field Technician Helper

Trane ItaliaLitchfield Park, AZ
Onsite

About The Position

As a Rental HVAC Field Technician Helper, you will be part of Trane Technologies' mission to create comfortable, sustainable, and efficient climate solutions. This role involves learning to serve as the direct customer contact, responsible for servicing products and equipment on assigned projects, and ensuring customer satisfaction by identifying, examining, diagnosing, and repairing equipment and systems at customer locations. You will coordinate with supervising field technicians and project managers to understand requirements, forecast issues, gather materials, and synchronize on-site work. The position requires using cutting-edge software, technology, and hand tools to diagnose and repair units, while continually enforcing safety standards and maintaining accountability for company assets. You will also be expected to display team effort and dedication by being flexible to work overtime and weekends, including occasional overnight stays. Most workdays you will be dispatched from your house, and when not interacting with customers, you will collaborate with colleagues in the office.

Requirements

  • A High School Diploma or equivalent, or certificate of completion from an accredited technical school is required.
  • Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).
  • Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
  • Must be able to safely and legally operate a vehicle using a seat belt.
  • Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties.
  • Must be able to twist the trunk of your body 90 degrees in each direction.
  • Must be able to squat and touch the floor with both hands.
  • Must be able to reach your hands over your head.
  • Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours.
  • This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders.
  • It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs.
  • Must be able to safely use a ladder with a 375 lb. total weight limit, while carrying equipment of 50 lbs. or less.
  • Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal.
  • Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet +.

Nice To Haves

  • 2 plus years of experience in HVAC.
  • Technical School or formal training is preferred.

Responsibilities

  • Represents the company by learning to serve as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, examining, diagnosing and repairing equipment and systems at customer’s location.
  • Coordinates with supervising field technician/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work.
  • Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
  • Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
  • Displays team effort and dedication to customers by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays.

Benefits

  • Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives.
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid Time off with up to 9 paid holidays, 15 vacation days and paid leave in support of volunteer and parental leave needs.
  • A regular schedule (with overtime opportunities) and most workdays you’ll be dispatched from your house.
  • Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support.
  • Knowledge support from the factory is a nationwide communications hub so that you have what you need to get the job done right the first time.
  • Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance.
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