Rental Housing Specialist

Frederick County Government•Sagner Avenue - Frederick, MD

2d•Hybrid

About The Position

The Frederick County Division of Housing is seeking a detail-oriented, mission-driven professional to join their team in a technical administrative role supporting the daily operations of federal and state rental subsidy programs, including the Housing Choice Voucher and Project Based Voucher programs. This position also assists with the management of Bell Court, a County-owned senior housing community. Work is performed under the supervision of the Housing Program Manager - Rental Programs and offers a meaningful opportunity to contribute to the Division’s core mission of providing equitable housing support across Frederick County.

Requirements

High school diploma or equivalent
Minimum of 2 years of experience in housing programs which includes customer service experience
Ability to receive Certified Occupancy Specialist certification issued by the National Center for Housing Management within 60 days of hire
Knowledge of housing programs such as Housing Choice Voucher Program and Section 8 rules and regulations
Knowledge of necessary technology, including specific housing program software
Knowledge of laws, regulations, and requirements regarding housing development and real estate, including HCV, CDBG, HOME, LIHTC, and State housing programs
Skill in customer service (written, verbal and in-person)
Spoken and written (English) communication skills
Ability to process housing applications, vouchers, and other housing documents
Ability to review leasing and other documents for accuracy
Ability to maintain appropriate confidentiality
Maintain a high level of accuracy when reviewing documents, entering data and processing transactions
Advanced computer proficiency with the ability to quickly learn and effectively utilize multiple software applications and databases
Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Adherence to ethical standards of business and real estate practices

Nice To Haves

Work experience with portable vouchers
Secondary language skills in Spanish or American Sign Language (ASL)
Work experience with adults who have an intellectual, developmental disability (I/DD) or those with mental health challenges

Responsibilities

Conduct client Annual Recertification by compiling the recertification list and mailing packets to all parties
Receive and review Interim Changes, obtain missing information, complete interim change, and send required notifications
Assist and counsel income-challenged households, both current program participants and the general public regarding housing-related issues
Answer questions regarding the Housing Choice Voucher Program, Bell Court, Mod Rehab units, wait list, and general housing questions
Determine eligibility for new families selected from waiting lists and assist with purging and maintaining accurate waiting list records
Attend program, department, and division meetings
Update housing resource information, maintain and update rent reasonableness, department reports, manual check runs, and rent runs
Explain, interpret, and apply HUD, State, Local and FC-DOH policies, procedures, guidelines, regulations, and law
Perform other related duties as required

Benefits

11 days of Vacation leave with increase after 2 years of employment
15 days of Sick leave with unlimited annual carryover
11 paid holidays, plus 2 additional floating holidays
Day 1 coverage of comprehensive Medical Insurance Plan options
Generous County Health Savings Account (HSA) contribution
Dental
Vision
Flexible Spending
Employee Health Center with no or low-cost primary and urgent care
100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
County and Employee funded Defined Benefit Pension Plan
Vesting after 5 years of service
Additional service credit for eligible previous public service, military service, etc.
Employee Assistance Program
Employee Wellness Program
Generous Tuition Reimbursement Program
Deferred Compensation Plan
Legal Resources
Supplemental Life Insurance
Critical Illness
Accident
Hospital Indemnity Insurance
Lifetime Benefit with Long Term Care plan