Rental Coordinator

Papé Group • Arlington, WA

11h • $24 - $33 • Onsite

About The Position

Pape’ Material Handling is seeking a highly motivated Rental Coordinator to join its team in Arlington, Washington. The role is a dynamic, multifaceted position serving as the primary point of contact for rental customers and helping ensure a positive customer experience. The coordinator manages inbound rental, service, and sales inquiries by phone and in person, provides customer service, processes orders accurately and efficiently, and records daily activity to support timely follow-up on customer requests. Success in the role requires attention to detail, comfort working at a fast pace, and a positive, team-oriented attitude.

Pape’ offers training and ongoing support, competitive compensation, benefits, and opportunities for career growth and advancement. Candidates must successfully pass a pre-employment drug test.

Requirements

• Excellent computer skills, including Microsoft Word, Excel, and Outlook, and the ability to learn internal computer systems.
• Excellent communication and customer relations skills.
• Ability to thrive in a team environment.
• Extensive knowledge of the rental equipment industry.
• Must successfully pass a pre-employment drug test.

Responsibilities

• Serve as the primary point of contact for rental customers.
• Manage inbound rental, service, and sales business by phone and through walk-in interactions.
• Provide outstanding customer service.
• Process customer orders accurately and efficiently.
• Record daily activity in detail to ensure timely follow-up on future customer requests.

Benefits

• Competitive pay based on skills, training, and experience.
• 401(k) and Roth 401(k) retirement plans with company match.
• Medical, dental, vision, and prescription insurance.
• Flexible Spending Accounts.
• Life insurance.
• Short- and long-term disability insurance.
• Employee Assistance Program.
• Online and instructor-led training.
• Tuition reimbursement for training programs.
• Vacation plans, sick leave, and paid holidays.
• Career advancement and promotion-from-within opportunities.
• Training, mentoring, and continued learning.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed