Rental Coordinator- Wagner Rents

Wagner Equipment

1d • Onsite

About The Position

The Rental Coordinator works with the customer to assist in determining which machine is best suited to the job and coordinates rental transactions on a daily basis in a manner that reflects the company’s vision of working as “One Professional Team.”

Requirements

• High School Diploma or GED
• 1 year experience, preferably in a heavy equipment environment, involving customer service responsibilities
• 1+ years administrative/clerical experience
• 1+ years customer service experience
• Data Entry
• Telephone Skills
• Safety Knowledge
• Reading/Writing Skills
• Reasoning Skills
• Organizational Skills
• Communication Skills
• Math Skills
• Product Knowledge
• Basic knowledge of Microsoft Word and Excel

Nice To Haves

• College Degree Preferred
• Courses in computers, business, and office administration preferred

Responsibilities

• Invoices Caterpillar and non-CAT rentals, damage charges, and demos
• Performs all required steps to accurately and efficiently process AG, Caterpillar, and non-CAT rentals and invoices
• Maintains records on all rental equipment that is transferred or sold out of the Rental Fleet
• Understands and applies the applicable taxes to invoices
• Receives and reviews shipping and receiving documents from the branches for accuracy and completeness
• Assists the Rental Fleet Sales Administrator with preparation, processing, and distribution of rental, credit, and sales documents in a timely manner
• Inputs lost-sales rental data into the computer
• Uses DBS to input reservations, write rental contracts, process exchanges, write pick-up tickets, close rental invoices, input data into the shipping and receiving screens, and process equipment transfers
• Handles overdue rental contracts and expired reservations, and ensures that all contracts are current and signed
• Coordinates shipping and receiving of the machines with the yard personnel
• Thoroughly understands the rental process as to which inventory should be rented
• Completes rental transactions through direct contact with customers
• Assists walk-in customers with information on the availability, job performance, and options of equipment in the rental fleet
• Quotes rates and assists customers in making decisions on best equipment option
• Assists the customer in financial, service, and rental issues relating to invoicing or account information
• Assists customers in locating and choosing the correct machine for their job and application
• Other duties as assigned by manager

Benefits

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year
• 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K and Roth 401K
• Company contribution up to 7% for eligible employees in retirement plans
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU services (payroll deductions savings, accounts, loans, VISA card, and more)
• Supplemental life Insurance
• Critical Illness + Accidental Insurance
• ID WatchDog
• Discounted employee phone plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED