Rental Coordinator
About The Position
Build the Future with Us — EquipmentShare is Hiring a Rental Coordinator At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before . We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a Rental Coordinator at our rental facility in Phoenix, AZ (Advanced Solutions) , and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
Requirements
- High School diploma or equivalent
- You’re a great listener and care about solving your customer’s problems
- You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process
- You have strong interpersonal and problem-solving skills
- You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services
Responsibilities
- Respond to inbound leads and guide customers through the EquipmentShare rental process
- Expand our existing customer base by building relationships with contractors and construction company principals.
- Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
- Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business
- Promptly respond to and resolve customer inquiries, requests, complaints or other communications
- Develop new sales strategies and techniques to increase our market share and improve our customer experience
Benefits
- Monthly Family Dinner Night
- Competitive compensation
- Full medical, dental, and vision coverage for full-time employees
- Generous PTO + paid holidays
- 401(k) + company match
- Tool and boot reimbursements (role dependent)
- Gym membership stipend + wellness programs (earn PTO and prizes!)
- Company events, food truck nights, and monthly team dinners
- 16 hours of paid volunteer time per year
- Career advancement, leadership training, and professional development opportunities
- Access to industry leading diagnostic tools
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
