Rental Coordinator

N C Machinery Co.•Chehalis, WA

11d•$31 - $34•Onsite

About The Position

The Rental Coordinator is responsible for assisting customers with their parts, service, equipment rental, and training needs. Customers are taken care of in person or over the phone. With Customer Satisfaction always a priority, follow up phone calls are made to our customers to see if they have any questions, concerns, to ensure their rental equipment needs are met. This position is responsible for scheduling timely delivery and pick-up of equipment, preventive maintenance, and the repair of equipment. Administrative requirements include completing the appropriate paperwork timely, logging and inputting data, and reconciling inventory assets.

Requirements

Strong communication skills in person and over the phone.
Ability to work in a fast-paced environment and multitask.
Demonstrated organizational skills and attention to detail.
Strong PC skills with experience with Microsoft Office.
Experience with DBS.
Knowledge of construction equipment.
Knowledge of general office equipment.
High school diploma or equivalent.
Valid state driver’s license.

Nice To Haves

BA/BS degree preferred.

Responsibilities

Assisting customers with their parts, service, equipment rental, and training needs.
Handling customer inquiries in person or over the phone.
Making follow-up phone calls to customers to address questions or concerns and ensure rental equipment needs are met.
Scheduling timely delivery and pick-up of equipment.
Performing preventive maintenance and repair of equipment.
Completing appropriate paperwork, logging and inputting data, and reconciling inventory assets.
Professionally representing the company through continued industry education, attending required meetings, coordinating with member companies, departments, and fellow employees, maintaining cleanliness and proper attire, and communicating effectively.
Promoting and adhering to strict safety standards.
Practicing Company Values: Teamwork, Customer Focus, Commitment, Respect, Sense of Urgency, Integrity, and Safety.

Benefits

Hourly wage from $30.50 to $34.45 per hour.
401k w/ Company Match and Profit Sharing
Paid Vacation, Holiday & Sick Leave
Premera Blue Cross Medical w/Telehealth & Dental
VSP Vision Insurance
Company Paid Life, AD&D & Disability Insurance
Employee Assistance Program
Quarterly Employee Recognition Cash Program
CAT Products, Rental/Sales Discounts
Credit Union Membership is available
Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
Seniority Bonus, starting at 5+ years
Employee Referral Bonus