Rental Coordinator - Orlando, FL

Opifex-Synergy • Orlando, FL

8h • Hybrid

About The Position

A Rental Coordinator serves as an entry point into the equipment rental industry. This role focuses on building customer relationships, handling rental orders, tracking equipment locations and availability, coordinating logistics, managing billing, and addressing invoice inquiries. The position also involves collaborating with the outside sales team to ensure exceptional customer service and support.

Requirements

• Superior talent for building and maintaining relationships.
• Experience in processing and managing detailed paperwork.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Strong computer skills; proficiency in Microsoft Office Suite required.
• Excellent communication and customer service skills.
• Candidates must be prepared for frequent outdoor yard visits for equipment order fulfillment.
• Must be comfortable transitioning between office environments and more physically active industrial areas.
• Strong communication, multitasking, and coordination skills required across departments.
• Adaptability and situational awareness are essential in balancing administrative and operational duties.
• All successful candidates must undergo a drug test and background check before employment.

Nice To Haves

• Bachelor's degree or equivalent experience preferred.
• Military service will be considered in lieu of education/certification experience as applicable.

Responsibilities

• Provide outstanding detail-oriented support processing rental reservations/agreements, invoices, equipment checks, and credit applications.
• Use company systems and tools, such as Salesforce and ERP, to document, track, and manage sales activities.
• Apply excellent verbal and written communication skills to support sales and management teams.
• Manage receiving, organization, tracking, and relocation of equipment and attachments.
• Maintain accurate and up-to-date inventory records.
• Deliver exceptional customer service by phone or through walk-ins, ensuring all necessary paperwork is completed.

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with company contributions
• 401(k) & Roth retirement plans with company matching
• Generous paid time off and company paid holidays
• Company Paid Wellness, Employee Assistance and Discount Programs
• Boot/PPE Annual Allowance
• Career Development & Company Paid Training
• Tool Reimbursement
• Safety Bonuses
• Profit Sharing
• Commission Earning opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree