Rental Consultant

Driving Force Group of Companies Recruitment Team • Prince George, BC

2d • Onsite

About The Position

The Driving Force Group of Companies is a network of world-class transportation and fleet management solutions companies. We’re proud to be an Alberta success story that began in a rented office above a small service station. With a can-do attitude and people-first culture, we’ve grown into an industry leader, operating across Canada and the United States, spanning over 40 locations with over 600 + employees. We are currently looking for Rental Consultants to join our rentals team at Driving Force Fleet Solutions in our Prince George location.

Requirements

• 1 year's retail customer service experience is preferred.
• Strong interpersonal and communications skills.
• Strong computer skills and you know your way around Microsoft Office.
• You are highly organized, detail-oriented, and adept at multitasking.
• Clear pre-employment security clearance.
• Ability to prioritize and multi-task with keen attention to detail.
• Abstract acceptable to The Driving Force Group of Companies Driver and Vehicle Safety Program.

Nice To Haves

• Experience in the automotive or rental industry is an asset.

Responsibilities

• Warmly greets customers and handles phone calls, emails, and queries with professionalism and efficiency.
• Provide exceptional service throughout the rental process, from managing reservations, generating quotes for short-term rentals, to finalizing rental agreements, processing payments, and completing necessary paperwork.
• Maintain consistent communication with customers, ensuring they are well-informed about rental terms and conditions before requesting signatures on all relevant documents.
• Conduct thorough walk-around inspections with customers, obtaining their authorization via signature.
• Perform daily checks on the drop box, processing rental returns, evaluating vehicle’s condition upon return, and offering recommendations for necessary maintenance if repairs are deemed necessary.
• Ensure vehicle availability and prepare rental units for delivery, including driving, cleaning, and fueling vehicles as needed.

Benefits

• Competitive wages and flexible benefits.
• Our company RRSP matching program.
• 50% off rentals at any of our Driving Force locations.
• Learning and growth opportunities.
• Paid vacation and wellness time.
• We support your wellbeing through our Thrive wellness program.
• We ‘Celebrate Great’ through our rewards and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed