Rental Clerk

New, Used & EV Nissans • Chesapeake, VA

2d • Onsite

About The Position

Banister Nissan of Chesapeake is part of a respected automotive group serving the Hampton Roads area. We're looking for a dependable, customer-focused Rental Clerk to join our team on a part-time basis. The Rental Clerk manages the dealership's rental vehicle fleet, assisting customers with rentals while their vehicles are serviced and ensuring smooth, accurate transactions from check-in to check-out.

Requirements

• Previous customer service experience required
• Valid driver's license with a clean driving record.
• Strong organizational skills and attention to detail.
• Comfortable using basic computer systems and dealership software.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Reliable, punctual, and team-oriented.

Nice To Haves

• Dealership or rental experience a plus.

Responsibilities

• Greet and assist customers renting vehicles, explaining rental terms, rates, and policies clearly.
• Process rental agreements, collect required documentation (driver's license, insurance), and handle payments accurately.
• Inspect vehicles for damage and document mileage and fuel levels before and after rentals.
• Coordinate with the service department to schedule rentals around customer service appointments.
• Maintain the rental fleet, including tracking availability, scheduling cleaning/detailing, and flagging maintenance needs.
• Keep accurate rental records and files, both digital and physical.
• Communicate with the service advisor team and other departments to keep operations running smoothly.
• Answer phone calls and respond to rental inquiries in a professional, friendly manner.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed