Rental Branch Supervisor

Indie Campers • Boston, MA

3d • Onsite

About The Position

Indie Campers is a leading campervan marketplace dedicated to making road trips accessible to everyone. With a digital-first, customer-centric approach, they offer a seamless booking experience and high-quality, affordable road trips. Having facilitated over a million nights rented and hosted over 300,000 travelers from 169 countries, Indie Campers provides a diverse range of road trip options including short-term RV rentals, long-term campervan subscriptions, and vehicle sales. The company is driven by technology and is seeking talented and motivated individuals to join their growing team and contribute to their ongoing journey.

Requirements

• You have a valid driver's licence and feel confident enough to drive a campervan (mandatory)
• You’re available to work weekends and national holidays
• You’re a responsible person who takes their work seriously and can be relied upon
• You’re well-organised and you’re good at solving problems

Nice To Haves

• You are a travel enthusiast with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable
• You have great communication skills and aptitude for direct contact with customers

Responsibilities

• Handle incoming reservations, welcoming guests and taking care of check-ins and check-outs
• Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition by monitoring maintenance and repairing need
• Assist in training, supervising, and coaching your team
• Booking activities control, manage stock, local suppliers and cleaning services
• Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly
• Preparing and cleaning our campervans
• Assisting in reselling campervans, preparing and showing them to prospective buyers

Benefits

• Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila
• Continuous training and coaching to develop the skills that matter to you
• Compensation package that includes Performance and Referral Bonuses
• Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania
• Base pay between $22 and $25 per hour + incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed