Rental Asset Specialist

Cooper Tacia Management LLCSanford, NC
Onsite

About The Position

At Cooper Equipment Rentals, a new division of Cooper Tacia General Contracting, we're redefining what it means to rent equipment. Backed by decades of experience in construction and powered by a passion for service, we provide dependable tools and trusted support for every job. Whether it's a single-day rental or a long-term project, we help customers work safer, faster and better - because their success is what drives ours. We are seeking a qualified and experienced Rental Asset Specialist to join our office in Sanford. In this role, you will be responsible for driving revenue through meeting customer needs while serving as a key customer contact and cultivating strong business relationships.

Requirements

  • Strong customer service and communication skills with professional approach
  • Ability to safely lift, load, and unload equipment and accessories weighing up to 50 pounds, with or without reasonable accommodation
  • Ability to multitask in a fast-paced environment
  • Excellent written and verbal communication skills
  • Must maintain a professional appearance
  • Valid driver’s license

Responsibilities

  • Greet and assist customers with a friendly and professional demeanor, both in person and over the phone
  • Fulfill customer needs by assisting with information regarding equipment availability, rates and rental policies
  • Process rental agreements, including checking equipment rates, creating quotes, reserving equipment and opening and closing contracts
  • Maintain company data, conduct inventory controls and provide reporting and tracking of daily business activities
  • Manage logistics to guarantee prompt equipment drop-off and retrieval
  • Conduct daily audit of open contracts and follow up on overdue rentals
  • Address and resolve customer issues in a professional and timely manner
  • Maintain a clean and organized showroom and counter space with acute attention to detail
  • Adhere to all company safety guidelines and protocols
  • Perform additional duties as assigned

Benefits

  • Health, Vision & Dental Insurance: 100% employer-paid for employees.
  • 401(k) with 4% employer match.
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