Rental and Office Coordinator

Hawley•Hawley, PA

About The Position

Our commitment to excellent guest services is what drives us, and we are dedicated to hiring outstanding individuals who share our passion for ensuring our guests have an exceptional experience while staying with us. We are currently looking for a hardworking and motivated individual to join our team in Settlers Hospitality. The Rental and Office Coordinator at Settlers Hospitality is in charge of managing all aspects of long-term rental properties. They also coordinate office the daily office functions within the headquarters office. The ideal candidate is well-organized, has great time management skills and be able to act without guidance. They have excellent communication skills and create a welcoming atmosphere for tenants, guests, and employees.

Requirements

Work experience as property manager or similar role preferred
Experience in real estate management preferred
Excellent MS Office knowledge
Outstanding organizational and time management skills
Experience with various forms of office software and equipment
Excellent verbal and written communications skills
Discretion and confidentiality
High School degree
PA diploma or certification is a plus
Strong leadership skills and ability to work independently to prioritize and complete work
Able to write reports and presentations
Excellent interpersonal skills
Ability to work with staff across multiple departments
Ability to work with vendors and clients, fostering and maintaining strong relationships that result in positive guest and tenant experiences
Ability to work with budgets and create spreadsheets
At least one year of hospitality experience is preferred

Responsibilities

Prepare lease agreements, tenant notices, and documents for rentals
Manage and record rental payments and associated paperwork
Manage and configure rental database
Manage maintenance requests submitted by tenants and coordinate repairs with facilities teams
Process and track accounts payable and receivable for rentals
Manage vendors as assigned for rentals
Format information for internal and external communication related to rentals– memos, emails, presentations, reports
Screen and direct phone calls and distribute correspondence
Coordinate property showings with realtors and prospective tenants as needed
Prepare and types written correspondence (letters, proposals, contracts, etc)
Write memos, correspondence, invoices, receipts, spreadsheets and other reports as needed
Keep the rental database and filing system up to date and organized
Manage mail for the headquarters office
Order office supplies and ensure equipment in main office is functioning and stocked with supplies
Support departments within headquarters office with clerical tasks as needed and assigned
Perform other duties as directed by management