Rental Account Manager
About The Position
This position exists as the primary Rental Sales/Marketing function at the BU level and is outside sales, B2B. This position mainly supports the commercial rental and trailer services product lines. It will also increase Ryder’s rental sales presence in the BU, ensuring the generation of profitable new accounts while retaining existing accounts and the ultimate customer satisfaction. The end result should be pure rental revenue growth, improved profitability and improved Return on Assets. In addition, given their lease conversion quotas, the position should be an additional lease sales filter for the organization, improving the lease sales productivity and performance for the Lease Sales organization. Your ability to connect, build value and build relationships is critical.
Requirements
- Bachelor's degree required in Marketing or 5 years equivalent job related experience
- One (1) year or more sales experience or equivalent sales training required
- Strong verbal and written communication skills
- Ability to build strong customer relationships
- Performs work independently with minimal supervision
- High energy, self directed, self motivated and able to work as part of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Highly thorough and dependable
- Committed to good ethical business practices
- Maintains a high degree of professionalism
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Detail oriented with excellent follow-up practices
Nice To Haves
- Three (3) years or more sales experience preferred
- One (1) year or more Industry experience preferred
Responsibilities
- Develop leads through cold calls, telephone solicitation and customer visits.
- Assess customer’s needs and develop a proposal using product knowledge.
- Work with rental operations to ensure equipment availability.
- Perform marketing at the branch level and ensure rental sales representatives are skilled in telemarketing to prospective and current customers.
- Maintain contact with customers through multiple customer visits and phone calls.
- Ensure quality service by effectively handling customer complaints and staying abreast of customer needs and long-term rentals.
- Develop proposals and contracts.
- Maintain customer files.
- Prepare follow-up correspondence.
- Coordinate with other BU departments.
- Maintain FIS integrity and accuracy of customer data in the DPS system.
- Handle administration, credit approval, collections of receivables, maintenance-PM status and updates of scheduling.
- Follow-up within a specific time frame.
- Comply with company procedures.
- Diplomatically deal with the collection of past due receivables.
- Performs other duties as assigned.
Benefits
- Base pay: $53,000/year plus monthly uncapped commission
- Commission earning potential: $12,000 to $18,000 first year during ramp up
- Mileage reimbursement for all business travel
- Cell phone: your choice of a company-provided phone or a $35/month phone stipend
- Full benefits package
- 401(k) with employer match
- Discount on RyderShares
- Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
- Paid time off for vacation, illness, bereavement, family and parental leave
- Tax-advantaged 401(k) retirement savings plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
