Rent Assistance Services Coordinator - Limited Duration

Home Forward•Multnomah County, OR

4d•Hybrid

About The Position

Home Forward is seeking a limited duration Rent Assistance Services Coordinator with strong customer service and communication skills, including the ability to convey information clearly and concisely. The ideal candidate is reliable, responsive, and consistently shows up ready to contribute. This position is funded through and scheduled to conclude on June 30, 2027. The Rent Assistance Services Coordinator (RASC) is responsible for coordinating and operating rent assistance programs for eligible individuals and families to support housing stability for people in our community. This role involves assessing client eligibility: conducting interim and annual eligibility reviews; coordinating housing inspections and contracting with housing providers; providing information and guidance to applicants, participants and landlords regarding Home Forward and HUD policies, procedures, rules, and regulations; and performing a variety of technical and administrative tasks relative to assigned area of responsibility. This particular role will support our Project Based Voucher (PBV) team by supporting referrals into HUD-funded project-based permanent supportive housing (PSH). In addition to the duties described above, a successful incumbent will: Efficiently process CA referrals into project-based PSH. Collaborate with HSD PSH and CA teams to identify and pursue system and project-level changes to reduce PSH turnover and wait times. Communicate regularly and attend project-specific initial lease up meetings, regular check-ins, and other intermittent, project-specific meetings with HSD to review program progress and work to solve any challenges that may arise. Create clear and prescriptive timelines and communication expectations for each step of the referral and lease-up process. Attend monthly HSD CA Case Conferencing meetings to provide real time support for pending applications and referrals. Provide training and technical assistance to contracted service providers and property owners/managers regarding Home Forward’s PBV enrollment process and paperwork. In this context, the incumbent in this position will collaborate with others at all levels of the organization and with external stakeholders in the consideration of significant goals, concepts, initiatives, and other activities that profoundly affect Home Forward, its employees, and the people that it serves. This is a limited duration role with compensation beginning at $33.16 per hour and is represented by AFSCME Local 3135. The posting will close on Tuesday, July 14, 2026 at 11:59 p.m. Home Forward provides wonderful and competitive benefits, including (please see the benefits tab for full details): Generous medical, dental, vision, prescription, and mental health benefits : Full-time employees only need to cover 10% of the cost regardless of plan option! Employer-Sponsored Time : We have a standard work week of 37.5 hours. Home Forward provides 2.5 hours of paid time for you to use throughout the week to create work-life balance while maintaining pay at a 40 hours a week. PSLF Covered Employer : As a participating employer in the Public Student Loan Forgiveness (PSLF) plan, your eligible student loans may be forgiven while serving your community with Home Forward. Retirement & Long-Term Savings: We support your financial wellness by contributing 12% to your PERS/OPSRP pension plan as well as contributing a $750 match to your deferred compensation/457b plan each year. 16 Paid Holidays! Enjoy over three weeks in paid holidays, which includes 4-days of organizational rest. Home Office & Internet Stipends: As a hybrid organization, we set you up for success with a $250 home office stipend for new employees, and $150 annually thereafter. Plus, we contribute to your internet expenses too. This is a great opportunity to make an impact in your community, and establish a great career with an organization that cares about its employees. This is a hybrid position with on-site work located at: New Market West 135 SW Ash Street Portland, OR 97204 Please Apply Today!

Requirements

Three (3) years of increasingly responsible social work or social services experience with an emphasis on direct client work with individuals/families, case coordination, and program development.
Bachelor’s degree from an accredited college or university with major coursework in social work, social services, or a related field preferred.
A related degree may substitute for work experience requirement.
Knowledge, skills, and experience may be gained through lived experience as well as education, professional experience, volunteering, or other means.

Responsibilities

Coordinating and operating rent assistance programs for eligible individuals and families to support housing stability.
Assessing client eligibility.
Conducting interim and annual eligibility reviews.
Coordinating housing inspections and contracting with housing providers.
Providing information and guidance to applicants, participants and landlords regarding Home Forward and HUD policies, procedures, rules, and regulations.
Performing a variety of technical and administrative tasks relative to assigned area of responsibility.
Supporting the Project Based Voucher (PBV) team by supporting referrals into HUD-funded project-based permanent supportive housing (PSH).
Efficiently processing CA referrals into project-based PSH.
Collaborating with HSD PSH and CA teams to identify and pursue system and project-level changes to reduce PSH turnover and wait times.
Communicating regularly and attending project-specific initial lease up meetings, regular check-ins, and other intermittent, project-specific meetings with HSD to review program progress and work to solve any challenges that may arise.
Creating clear and prescriptive timelines and communication expectations for each step of the referral and lease-up process.
Attending monthly HSD CA Case Conferencing meetings to provide real time support for pending applications and referrals.
Providing training and technical assistance to contracted service providers and property owners/managers regarding Home Forward’s PBV enrollment process and paperwork.
Collaborating with others at all levels of the organization and with external stakeholders in the consideration of significant goals, concepts, initiatives, and other activities that profoundly affect Home Forward, its employees, and the people that it serves.