Renovation Manager - Conversions Essentials & Suites (Mid-Atlantic & Northeast)

IHG•Atlanta, GA

10d•$84,000 - $110,000•Remote

About The Position

The Renovation Manager will be responsible for managing all on-site PIP renovation/conversion design and construction activities to ensure compliance with franchise License Agreements, including conformance with associated PIP, Plan Review and FF&E submittals, and brand standards, life safety, and ADA requirements. This role provides design and construction expertise and assistance to IHG franchisees and their assigned design team members through all phases of their PIP projects, including working out design/construction solutions as project field conditions arise, ensuring timely and successful completion of projects while promoting Great Hotels Guests Love. The role may also involve leading and reviewing the work of less experienced staff, providing mentoring, technical guidance, and training, and offering feedback to management and brand on product-related issues and recommendations for improvements.

Requirements

Demonstrate project management experience in organizing, planning, and executing complex, large-scale projects from conception through implementation.
Demonstrate effective verbal and written communication skills for providing information to clients, vendors, senior management, and staff.
Demonstrated ability to communicate supportive program details (presentation, analysis) to present a persuasive argument or to effectively negotiate a position.
Must be able to communicate both orally and in writing with PCs, architects, designers, and contractors and clearly explain specific requirements for active projects.
Demonstrated ability to write comprehensive, detailed plan reviews explaining Brand standards and Life Safety Requirements as follow-up to project submittals.
Demonstrate computer skills, with an emphasis on Microsoft Word and Excel.
Demonstrate knowledge of brand standards and full understanding of the differences in the various brand standards.
Demonstrate a clear understanding of ADA requirements and Company Life Safety Requirements.
Must maintain a working knowledge of all requirements described in each brand standards manual.
Demonstrate ability to read blueprints including architectural, mechanical, plumbing, sprinkler systems, and electrical drawings.
Must be capable of writing and typing a comprehensive, technical renovation document (within a specific template) describing the required PIP scope of work that will become part of a franchisee’s License Agreement.
Demonstrate ability to remain current with construction trends, code requirements, and design through participating in annual continuing education classes.
Demonstrate ability to effectively prioritize project details and manage time usage to track active renovation, conversion, and new development properties, and to determine if plans have been submitted in a timely manner.
Must make immediate time available to return telephone calls and work with franchisees when problems arise regarding project development, Brand standards, or vendor-related issues.
Demonstrate knowledge of national building codes, ADA requirements, and Life Safety codes.

Nice To Haves

Experience in the hospitality industry.
Familiarity with IHG brands and systems.

Responsibilities

Manage all on-site PIP renovation / conversion design and construction activities to ensure compliance with franchise License Agreement, PIP, Plan Review and FF&E submittals, and brand standards, including life safety and ADA requirements.
Provide design and construction expertise and assistance to IHG franchisees and their assigned design team members through all phases of their PIP projects.
Work out design/construction solutions as project field conditions arise to ensure timely and successful completion of projects.
Lead and review the work of less experienced staff by providing mentoring, technical guidance, and/or training.
Provide feedback to management and brand on product-related issues/recommendations for improvements.
Conduct PIP renovation visits/product assessments for existing hotel product (including conversion hotels) seeking to License or re-License an IHG franchise agreement.
Inspect hotel architecture and design for appropriateness, condition of current product, and conformance to brand and life safety standards and building codes.
Produce a comprehensive PIP narrative document detailing renovation requirements.
Conduct and manage onsite design and PIP scope meetings with ownership and oversee ensuing onsite renovation activities to ensure hotel compliance with the PIP.
Conduct multiple progress visits for conversion projects as hotels prepare to enter the IHG system in conjunction with the New Hotel Opening Program (NHOP).
Meet with ownership representatives during the renovation phase to set project expectations, determine project readiness, resolve field issues, and oversee conformance to IHG requirements.
Manage assigned yearly travel budget and reconcile expenses monthly.
Work with the mid-scale Development team and ownership prior to Franchise Approval Committee (FAC) review to work through scope of work, design issues, and renovation timelines.
Act as PIP department first level of appeal to franchisee/owner PIP waiver requests and timeline extension requests.
Negotiate PIP issues and work out all PIP project details to set the PIP scope of work and its timeline for completion.
Determine when to recommend to the PIP manager to place slow-moving projects into PIP default.
Work out viable plans and strategies to get hotels through the PIP process in a timely manner.
Ensure that all construction/renovation milestones are monitored proactively and that information is communicated to relevant teams to speed openings or enforcement.
Consult with franchisees, design professionals, and hotel owners to assist in the development of construction schedules for PIP hotel projects.
Review site plans to ensure compliance with applicable laws, company regulations, and brand standards, and comment on required changes or improvements.
Effectively manage an assigned territory by evaluating and tracking progress of all ongoing PIP project field activities.
Prepare written reports and/or summaries for management as needed.
Manage the digital library and PIP Tracking (PT) systems for executed projects for content and accuracy of input.
Periodically perform special Property Improvement Plan inspections both domestically and internationally.
Participate in special projects as assigned.
Lead the enforcement of mid-scale SRD program compliance.
Provide timely written follow-up (reports, letters, emails) associated with all site visits and other forms of communication or agreements with Licensee and their assigned representatives.
Develop good franchisee/owner relations, offering assistance as needed.
Address design and construction or PIP waiver requests from ownership.
Offer design solutions to problems and recommend known design professionals to assist franchisees.