Renewals Specialist II

Insight • Chandler, AZ

3d • Hybrid

About The Position

As a Renewals Specialist II, you will reconcile client renewal contract data and prepare proactive renewal quotes. The role supports the West Coast, ideally based out of Insight's Chandler, AZ HQ in a hybrid model, but West Coast-based candidates are also considered. Insight is a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, guiding organizations through complex digital decisions. The company emphasizes a people-first approach, believing that by unlocking the power of people and technology, they can accelerate transformation and achieve extraordinary results. Insight has over 14,000 engaged teammates globally, achieved $8.2 billion in revenue in 2025, is certified as a Great Place to Work in 9 countries in 2025, and received 25+ industry and partner awards in the past year, with over $1.4M in total charitable contributions in 2024.

Requirements

• High School Diploma with 1 2 years of relevant business experience, or an equivalent combination of education and experience.
• Proven ability to manage time effectively, prioritize multiple workloads, maintain accuracy, and meet assigned key performance indicators (KPIs).
• Ability to read, analyze, and interpret business and technical procedures, regulations, and data, while producing accurate and reliable information.
• Ability to clearly communicate and present information to clients, managers, and teammates, while working effectively both independently and within a cross functional team environment; proficiency in Microsoft Excel and other MS Office applications required.

Responsibilities

• Generate renewal and growth quotes by creating vendor quotes through web based partner tools, converting them into client facing quotes using Insight systems, and proactively producing standardized, non requested renewal quotes to support retention and new business opportunities.
• Prepare client facing documentation and reports, including inventory reports, discrepancy summaries, bids, and warranty renewal requests, by running queries and generating accurate reports from vendor and partner platforms.
• Manage operational and administrative workflows by handling incoming requests through a shared Outlook mailbox, resolving administrative and operational issues, and supporting efficient renewal processing across systems.
• Collaborate and maintain strong internal partnerships by working closely with Renewals Specialists to ensure open communication, streamlined service level agreements (SLAs), and a consistent, high quality renewal experience.

Benefits

• Freedom to work from another location even an international destination for up to 30 consecutive calendar days per year.
• Access to 11 thriving and diverse Teammate Resource Groups
• Continuous opportunities to upskill, earn promotions, and elevate your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees