Renewals Manager - North America

Flyability•Denver, CO

7d•$85,000 - $100,000•Hybrid

About The Position

Flyability is a growing scale-up in the drone industry, focused on creating robots that can enter hazardous places instead of humans. Their product, Elios, is the world's first collision-tolerant flying robot for confined space inspection. The company has over 130 employees and is a pioneer in the UAS indoor inspection industry. This role offers an opportunity to improve lives and contribute to the future of robotics.

Requirements

Bachelor’s degree in business administration, engineering or a related field
5+ years in B2B sales or account management with subscription or recurring-revenue models
Experience working with resellers or channel partners
Experience in the industrial inspection or surveying industry is a plus
Fluent English
Organized and rigorous, able to run a cadence and not let things slip
Confident negotiator, comfortable talking value and price
Clear communicator with customers, partners and colleagues
Ability to manage multiple priorities without losing detail
Comfortable using CRM tools; Salesforce experience preferred
Authorized to work in the United States
Based in or willing to relocate to the Denver area
Able to travel up to 20% of the time

Nice To Haves

Any other language besides English

Responsibilities

Own the renewal of every subscription-based product in the United States and Canada and grow the recurring revenue.
Ensure each subscription is contacted early, quoted properly, negotiated well, and closed on time.
Run a structured renewal cadence in Salesforce and maintain a clean pipeline for forecasting.
Use renewal conversations to identify upsell and cross-sell opportunities for the sales team.
Act as the regional subject-matter expert on software and cloud products.
Collaborate with Key Account Managers, Area Sales Managers, Customer Success Managers, and resellers.
Work with the counterpart covering renewals for the rest of the world.
Manage the North America renewal target and renewal rate for all subscription-based products and services.
Ensure proactive engagement with customers, including software and cloud feature demonstrations, value conversations, negotiation, and closing of renewal contracts.
Identify upsell and cross-sell opportunities on every renewal.
Reactivate lapsed licenses and recover at-risk accounts in coordination with Customer Success.
Enable reseller partners on the renewal process and work jointly on their renewal base.
Contribute to the continuous improvement of the renewal process and tools with Sales Operations.
Act as the subscription product expert in larger opportunities and the software and cloud expert at reseller and company events, and trade shows.