Renewals Lead (Req#1264)

ePlus Technology, inc.

About The Position

As a Renewals Lead, you will be responsible for leading the effort renewing a book of services business for an assigned area-level sales territory. You will have responsibility for managing, growing, and facilitating timely execution of the renewals business, for an assigned group of renewals, in alignment with the overall Renewals team strategy.

Requirements

  • Bachelor’s Degree or equivalent with 1-3 years of inside sales / renewals / account management experience
  • Understanding of all renewals offerings, tools and sales programs
  • Ability to communicate effectively with high-level decision makers and field sales members
  • Self-motivated, results-oriented team player with strong interpersonal skills for building long-lasting relationships
  • Ability to develop a territory/business plan
  • Ability to work independently and quickly learn the fundamentals of account management
  • Ability to quickly learn technology tools and maintenance support solutions by vendor and communicate the benefits to clients over the telephone
  • Demonstrated proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, and SharePoint

Responsibilities

  • Proactively owns renewal quoting 90–120 days in advance, including full lifecycle ownership of opportunities.
  • Maintains accurate and timely CRM updates and drives consistent follow-up with Account Managers, Distributors, Manufactures and/or customers through PO receipt and order closure.
  • Facilitate and support adoption of renewals strategies within assigned area
  • Develop and maintain a close and effective working relationship with field sales
  • Engage directly with clients to lead the renewals process and facilitate timely completion
  • Lead renewal program adoption within assigned area
  • Work closely with Sales to align priorities and lead full team collaboration
  • Achieve or exceed your monthly, quarterly and annual sales goals
  • Learn ePlus products and services, with emphasis on the various types of support options and services available by manufacturer
  • Execute various campaigns defined each quarter in conjunction with vendor focus & promotions
  • Update required sales funnel and customer data bases in a timely manner
  • Master all internal sales processes, systems and procedures

Benefits

  • 401(k) eligibility
  • employee stock purchase program
  • various paid time off benefits, such as vacation, sick time, and personal leave
  • medical
  • financial
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