Renewals Account Manager

Clarivate•Boston, MA

1d•$63,200 - $79,000•Remote

About The Position

We are looking for a US Remote-based Renewals Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare. The team is responsible for account renewal within Life Sciences and Healthcare space in Clarivate. This is a remote position within the continental United States. This is a full-time, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.

Requirements

Bachelor's degree OR equivalent work experience
5+ years’ experience in sales managing an existing high volume SMB book of business, leading retention, and expansion efforts or customer service
Experience working with small to midsize pharmaceutical and biotech companies
3+ years of experience working with Excel

Nice To Haves

Salesforce experience, or proficiency with comparable CRM platforms
Renewals Account Manager experience
Consultative selling and strategic account management skills
Prior background in Life Sciences or Healthcare customer-facing roles

Responsibilities

Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support
Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives
Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans
Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness
Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership
Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes