Renewal Specialist

Unified Group Services•Anderson, IN

2d•Onsite

About The Position

At Unified Group Services, we are a full-service third-party administrator (TPA) for self-funded group health insurance plans, established in 1996. Our mission focuses on providing excellent service to both customers and team members, believing that a great culture leads to great service. We empower customers with innovative programs, cutting-edge technology, and trusted partnerships to control healthcare costs and ensure access to top-tier benefits. Our services are delivered by a professional, experienced team dedicated to personal attention, speed, and care. We uphold our values and train every employee to live by them. The company has been voted one of the Best Places to Work in Indiana. We are hiring a full-time Renewal Specialist to join our Anderson, IN office to help uphold our reputation for excellence.

Requirements

Advanced Microsoft Excel proficiency
Ability to politely and professionally communicate over the phone
Strong attention to detail and commitment to clerical accuracy
Track record of excellent attendance and punctuality
Customer service mindset with the desire to go above and beyond
Willingness to learn more

Nice To Haves

2+ years of accounting or finance experience
Associate degree
Positive attitude and a collaborative team spirit
Organizational skills
Self-motivation to succeed and excel

Responsibilities

Prepare all kinds of clerical documents
Gather valuable information
Conduct semi-annual reviews for reinsurance carriers to ensure customers continue to receive the healthcare coverage they need
Diligently post documents to our secure website for customers and brokers
Perform semi-annual reviews to measure our customers' healthcare expenditures
Submit annual reports to reinsurance carriers so they can prepare for customer renewal