Renewal Parts Specialist

TECO Westinghouse • Round Rock, TX

6d

About The Position

Join the TECO-Westinghouse Team
TECO-Westinghouse Motor Company is seeking a highly organized Renewal Parts Specialist to support our aftermarket and renewal parts operations. In this role, you'll coordinate customer orders from start to finish, work closely with cross-functional teams, and ensure all contractual requirements are met while delivering an exceptional customer experience.
If you enjoy managing projects, collaborating across departments, and working in a manufacturing environment, we'd love to hear from you.

Requirements

• Bachelor's degree preferred, or an equivalent combination of education and experience.
• 0–2 years of experience in contracts administration, customer service, order management, operations, or a related business function.
• Strong organizational and time management skills.
• Excellent communication and customer service abilities.
• Ability to coordinate multiple projects and meet deadlines.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office applications.

Nice To Haves

• Experience in manufacturing, industrial equipment, or aftermarket parts is a plus.
• Experience with ERP systems such as SAP is preferred.
• Contract administration or order management experience.
• Knowledge of production scheduling and manufacturing processes.
• Ability to collaborate effectively with Engineering, Production, Finance, Quality, and Sales teams.
• Strong analytical and decision-making abilities.
• Self-motivated with the ability to work independently in a fast-paced environment.

Responsibilities

• Manage renewal parts orders from receipt through shipment.
• Process customer orders following established company procedures.
• Gather and verify all information required to complete shop orders.
• Coordinate with Engineering, Production Planning, Quality, Accounting, and Sales to ensure timely order fulfillment.
• Review and process customer change requests, pricing updates, and delivery schedules.
• Monitor order status and communicate shipping dates and schedule changes to customers and Field Sales.
• Coordinate production reschedules and maintain accurate order documentation.
• Prepare all required shipping and contract documentation prior to shipment.
• Meet with customers, inspectors, and field representatives as needed.
• Maintain accurate shipping information and approvals.
• Support inventory and renewal parts documentation for TECO-Westinghouse motors.
• Assist in training new team members as the department grows.
• Participate in an on-call rotation outside normal business hours as required.
• Maintain compliance with company safety, quality, and ISO 9001 standards.

Benefits

• At TECO-Westinghouse, you'll be part of a team that powers industries around the world through innovative electric motor solutions. We foster a collaborative culture focused on quality, continuous improvement, and professional growth. Your work will directly contribute to delivering exceptional service and long-term value to our customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level