Renewal Manager (Central)

Wiz, Inc.

2d•Remote

About The Position

Working closely with Wiz's broader Sales and Customer Success teams, our Renewal Managers play a critical role in Wiz's customer retention and expansion strategy. Wiz is looking for a Renewal Manager who is motivated, collaborative and process-oriented to secure up-for-renewal dollars and mitigate renewal risk. Ideal candidates will exhibit a high level of business and sales acumen while maintaining a customer-first approach.

Requirements

2-5 years of related cybersecurity and renewals experience
Ability to work independently and as part of a team
High collaborative with ability to succeed in an entrepreneurial environment
Proven track record of success and over-achievement of renewal quota in previous positions
Deep understanding of SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility
Experience in SaaS revenue organization: Sales, CSM, or prior renewals team experience
Familiarity with systems: Salesforce, CPQ, IronClad, ChurnZero
Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Responsibilities

Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date
Achieve or exceed quarterly revenue goals - retention, growth and term extension of existing customer contracts
Partner with Customer Success to assess customer health and drive the appropriate renewal strategy
Maintain and report an accurate forecast of renewals within assigned book
Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale
Escalate whenever appropriate to help resolve customer concerns
Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals
Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities
Collaborate cross functionally with Legal and Deals Desk as applicable
Recommend and contribute to process improvements

Benefits

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave