Renewal Lead Qualifier (Remote in US EST & CST)

Pitney Bowes • US CT Remote, CT

4d • Remote

About The Position

At Pitney Bowes we are revolutionizing the shipping industry with our cutting-edge software solutions. Our innovative platform streamlines shipping operations, enhances efficiency, and powers business growth for our clients. As a Renewal Lead Qualifier, you will be the first contact point in supporting renewal leads, driving excellence in customer service while acting as a subject matter expert for our products, offerings, and solutions. This is a remote position in the United States, operating within the EST and CST time zones. Your hourly pay rate will be $28.50. Your work schedule will be Monday through Friday during general business hours. You are a dynamic, highly motivated, and results-driven Renewal Lead Qualifier with a marketing or sales background. You enjoy collaborating with segment sales partners to assist and qualify budget, needs, timing and authority for customer leads. You must have experience utilizing a comprehensive Salesforce CRM system, prospecting software, email outreach, and other direct marketing methods and tools.

Requirements

• Experience utilizing a comprehensive Salesforce Client Relationship Management (CRM) system, prospecting software, email outreach, and other direct marketing methods and tools.
• Proven experience in a sales or business development role, preferably in the software or technology sector.
• Excellent written and verbal communication, listening skills, and interpersonal skills.
• An intrinsic drive as a self-starter with a strong desire to succeed and achieve targets.
• The ability to support build and nurture relationships with prospects of all levels of authority.
• An inquisitive mind, as a logical thinker with strong problem-solving skills.
• A willingness to try new approaches, learn, and grow.
• The ability to adapt quickly to new technology and quickly pivot between multiple talk tracks throughout the day.
• The ability to effectively work in an agile work environment using a variety of communication tools to engage with Clients and Prospects and with other Pitney Bowes resources, working in a non-typical office environment remotely.

Nice To Haves

• Knowledge of the shipping /logistics industry or SaaS software industry is a plus.

Responsibilities

• Maintain accurate and up-to-date records of all interactions and leads in our Salesforce CRM system.
• Demonstrate a comprehensive understanding of Pitney Bowes' growth solutions product portfolio and professionally present to prospects.
• Quickly understanding challenges or pain-points prospects are experiencing, to enable quick evaluation of the compatibility between their requirements and our growth solutions.
• Schedule meetings for the segment sales team.
• Maintain an in-depth understanding of the current competitive landscape in which our solutions operate, to enable strategic positioning of our offerings to prospects.
• Master the ability to communicate Pitney Bowes’ products and services, including shipping, Customer Communications Management (CCM), and mailing products clearly, accurately, and concisely over the phone and in written communication.
• Complete other duties as assigned.

Benefits

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed