Renata's Server (Part-Time) - Arizona Biltmore

Pyramid Global Hospitality•Phoenix, AZ
•Onsite

About The Position

Renata's Hearth serves contemporary Latin cuisine drawing inspiration from Mexico, Spain, Portugal, and Latin America with a focus on southwest ingredients and old world preparations to include smoking and grilling traditions. The name Renata means ‘born again’ and this reincarnation is a thank you to the bold and creative women who lived vibrantly beyond the rules. The Renata's Server will be responsible for service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Requirements

  • At least 2 years of previous serving experience

Nice To Haves

  • High School Diploma or GED

Responsibilities

  • Check station before, during and after shift for proper set-up and cleanliness.
  • Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
  • Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
  • Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
  • When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
  • Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
  • Replenish beverages as necessary and check with guests for overall satisfaction.
  • Market and serve upon request any dessert items or specialty coffees.
  • Ascertain guest satisfaction and present check. Process check per hotel procedures.

Benefits

  • Go Hilton travel benefits
  • Pyramid's travel benefits
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