Removal Team Lead

MAC DISCOUNT LLC•Saint Peters, MO

3d•$44,000 - $44,200•Onsite

About The Position

MAC.BID buys truckloads of customer returns and overstock products, then sells these items individually to the public through online auctions. The Removal Team Lead is a boots-on-the-ground supervisor who oversees a team of associates who serve our customers by assisting with picking up their items. Positions that report to the Removal Team Lead include scan-in/out, removal, and inventory. This position reports to the General Manager (GM).

Requirements

Availability to work on-site. Schedules may vary Monday through Saturday, depending on location, 8-hour shifts with a 30-minute lunch break, hours determined by workload and Management
Must be able to lift 25 pounds alone, 50 pounds with a team lift
Must be able to follow written directions and company policies
Must be customer-focused
Must be able to successfully pass a drug screen

Nice To Haves

Subject matter expert on all positions within the department
Ensure that each team member receives adequate training
High school diploma or equivalent preferred

Responsibilities

Assist customers in finding their items according to our racking system
Scan customers into the pick-up queue, and then out when merchandise leaves the warehouse
Provide each customer with a great experience
Be responsible for the removal team to meet the goals necessary for company growth
Communicate effectively with the GM on all matters that need to be escalated
Adjust, approve, and submit team timesheets
Determine, with the GM, any disciplinary action for policy violation, and deliver the message to the team member
Provide input to the GM in the evaluation process
Coordinate and communicate effectively with the supervisory team
May be required to obtain and maintain a forklift certification based on business needs