Remote Vacation Planning Specialist

Hallford Travels•Spokane, WA
•Remote

About The Position

The Remote Vacation Planning Specialist assists clients with vacation planning, coordinates travel arrangements, and provides guidance throughout the booking process. The role is suited to service-oriented individuals with strong communication skills who are interested in the travel industry and can work independently in a remote environment. The specialist researches travel options, communicates with clients and travel suppliers, maintains accurate booking records, and keeps informed about promotions, supplier updates, and destination information. Support may be provided to clients before and after travel.

Requirements

  • Strong customer service and communication skills.
  • Ability to work independently in a remote environment.
  • Comfort using email, online platforms, and basic computer tools.
  • Organization and strong attention to detail.
  • Positive attitude and professional communication style.

Nice To Haves

  • Previous experience in customer service or travel is helpful but not required.

Responsibilities

  • Provide excellent customer service to clients planning vacations.
  • Research and coordinate travel options, including vacation packages, cruises, tours, and hotel accommodations.
  • Respond to client questions and provide travel-related information.
  • Communicate with travel suppliers to confirm reservations and travel details.
  • Maintain accurate records of client communications and travel bookings.
  • Stay informed about travel promotions, supplier updates, and destination information.
  • Provide support to clients before and after travel when needed.

Benefits

  • Remote work opportunity.
  • Flexible scheduling options.
  • Access to travel industry training and resources.
  • Ongoing support from an experienced travel team.
  • Travel industry perks and supplier discounts when available.
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