Remote Travel Client Support Representative –Entry Level

Destination Careers•New York, NY
•$40,000 - $55,000•Remote

About The Position

We are seeking dependable and service-oriented individuals to join the team as a Remote Client Support Representative – Travel. This entry-level position focuses on assisting clients with travel inquiries, supporting reservation coordination, and ensuring a smooth customer experience throughout the booking process. No prior travel experience is required. Structured onboarding and ongoing training are provided. The role is fully remote and offers a flexible work environment.

Requirements

  • Strong written and verbal communication skills.
  • Customer-focused mindset and attention to detail.
  • Comfort navigating online systems and digital platforms.
  • Ability to manage tasks independently in a remote setting.

Nice To Haves

  • Previous customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

  • Respond to client inquiries regarding travel options, reservations, and itinerary details.
  • Assist with booking and confirming hotels, cruises, and vacation packages.
  • Review travel information for accuracy, including dates and traveler details.
  • Provide timely updates and professional communication before and after travel.
  • Maintain organized client records and documentation.
  • Deliver high-quality customer support in a fully remote environment.

Benefits

  • Structured onboarding and step-by-step training.
  • Access to travel booking tools and supplier resources.
  • Flexible remote work environment.
  • Supportive and collaborative team structure.
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