Remote Travel Client Support Representative –Entry Level

Destination Careers•New York, NY
•Remote

About The Position

We are seeking dependable and service-oriented individuals for an entry-level, fully remote role supporting travel clients. The position assists with travel inquiries, reservation coordination, and providing a smooth customer experience throughout the booking process. No prior travel experience is required; structured onboarding and ongoing training are provided. The role is suited to people seeking remote customer service work, transitioning into the travel industry, or expanding hospitality or administrative experience into travel support.

Requirements

  • Strong written and verbal communication skills.
  • Customer-focused mindset and attention to detail.
  • Comfort navigating online systems and digital platforms.
  • Ability to manage tasks independently in a remote setting.

Nice To Haves

  • Previous customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

  • Respond to client inquiries about travel options, reservations, and itinerary details.
  • Assist with booking and confirming hotels, cruises, and vacation packages.
  • Review travel information for accuracy, including dates and traveler details.
  • Provide timely updates and professional communication before and after travel.
  • Maintain organized client records and documentation.
  • Deliver high-quality customer support in a fully remote environment.

Benefits

  • Structured onboarding and step-by-step training.
  • Access to travel booking tools and supplier resources.
  • Flexible remote work environment.
  • Supportive and collaborative team structure.
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