Remote Travel Booking Specialist | Hotels & Resorts

Aisles & Abroad•New York, NY
•Remote

About The Position

We are looking for organized and customer-focused individuals to support hotel and resort reservations. The role involves helping clients select accommodations, coordinating bookings, and ensuring travel details are accurate and organized. This is an entry-level opportunity in travel and hospitality; prior travel experience is not required, and training and support are provided. The position is a fit for individuals interested in hospitality, travel coordination, or remote customer support who want to build experience in booking and reservations.

Requirements

  • Strong communication skills with a focus on customer service.
  • Detail-oriented and able to manage multiple tasks.
  • Comfortable using online tools and reservation systems.
  • Self-motivated and able to work independently in a remote environment.

Nice To Haves

  • Experience in customer service, hospitality, or administrative roles is a plus but not required.

Responsibilities

  • Help clients identify hotel and resort options that match their travel preferences.
  • Manage reservation requests and assist with confirming accommodations.
  • Communicate clearly and promptly about availability, amenities, and booking details.
  • Verify travel information, including dates, guest details, and special requests.
  • Keep client records organized and up to date.
  • Assist with pre-travel confirmations and post-stay follow-up when needed.

Benefits

  • Guided onboarding and role-specific training.
  • Access to booking systems and travel resources.
  • Ongoing support and skill development.
  • Flexible remote work environment.
  • Team-oriented and supportive work culture.
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