About The Position

Consists of, but not limited to, remotely loading and weighing trucks according to ODOT rules and Martin Marietta policies and procedures for multiple aggregate locations. Accurately enter information into ticketing system and build rapport with customers. Communicate with dispatchers, customers, owner operators, supervisors and all levels of personnel.

Requirements

  • High School Diploma or equivalent
  • Basic computer knowledge/skills, Excel, and Outlook
  • Proactive in SAFETY and works well in a team environment
  • Ability to meet customers and project friendly, cooperative, and positive attitude
  • Customer service focus and background
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Competent operating normal office equipment - copiers, fax machines, adding machines, computers, printers, etc.
  • Must be able to sit at a computer approximately 10 hrs. a day
  • Must be able to bend, stand, and crouch to handle files and related paperwork
  • Must be able to communicate over CB and two-way radios

Nice To Haves

  • Some knowledge of legal weights & measures helpful

Responsibilities

  • Remotely weighing and ticketing customer trucks
  • Work cooperatively with sales dept & dispatch
  • Understand customers’ needs and requirements
  • Answer incoming telephone calls
  • Cash sales – document, verify & accurately fill out checks for customers
  • Research problem tickets and properly document findings
  • Convey any known customer needs and/or complaints with the appropriate people
  • Maintain files for trucker’s insurance, tax exempt certificates, and overload permits.
  • Assist administrator and manager as required
  • Other duties as assigned

Benefits

  • Competitive hourly pay with OT opportunities
  • Annual Pay Increases
  • PTO Available as of DAY ONE
  • Opportunities to grow with company
  • Guaranteed to be home every day
  • 401(k) plan with company match
  • Employee Pension plan (at no cost to employees)
  • Full Medical, Health & Wellness Benefits start on FIRST DAY
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