Remote Service Operations Coordinator

JOB SOURCE USA INC • Omaha, NE

7d • Hybrid

About The Position

Office support for a growing local service business (handyman, plumbing, water treatment). This role involves answering customer calls, scheduling estimates, coordinating service work, building customer records, supporting estimates and invoices in QuickBooks Online, and helping build operating processes. The position is primarily remote but requires initial in-person training at the home office and weekly in-person meetings.

Requirements

• Office experience: answering phones, customer service
• QuickBooks Online experience
• Self-motivated (working remote majority of the time)
• HS Diploma or GED
• Up-to-date computer, phone, and high-speed internet (company does not provide until they roll onto client payroll)
• Reliable transportation for weekly in-person meetings and training
• Seated work

Nice To Haves

• Bilingual
• Second-chance candidates considered (client has zero tolerance for drugs/alcohol)

Responsibilities

• Answering customer calls
• Scheduling estimates
• Coordinating service work
• Building customer records
• Supporting estimates and invoices in QuickBooks Online
• Helping build operating processes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED