Remote Sales Engineer

FusionTek

1d • $110,000 - $125,000 • Remote

About The Position

As a Sales Engineer at FusionTek, you’ll play a pivotal role in bridging the gap between client needs and our technical solutions. You’ll guide clients through complex technology decisions and translate their requirements into clear, actionable project plans for our Projects team. Your expertise in areas such as cloud solutions, cybersecurity, and managed IT services will help you uncover client challenges, recommend tailored solutions, and ensure a seamless handoff to delivery.
Success in this role is measured by client satisfaction, the accuracy and clarity of your project plans, and the smooth transition of solutions into execution. If you’re excited by the idea of combining technical expertise with consultative client engagement, this could be the perfect opportunity for you.

Requirements

• High School Diploma required
• 5+ years of technical support experience in an MSP environment
• 2–3 years of Sales Engineer experience, or equivalent solutions‑focused technical role
• Strong knowledge of desktop and server operating systems
• Deep understanding of networking concepts and design (IP addressing, DNS, DHCP, VPN, VLANs, firewalls)
• Extensive experience designing cloud solutions (O365, Azure, Azure AD, Intune)
• Familiarity with ITIL frameworks and service management best practices
• Experience with RMM tools (Datto RMM is a plus)
• Experience with Autotask PSA is a plus
• Able to work independently and collaboratively within a team
• Exceptional written and verbal communication skills
• Self‑motivated, proactive, and a strong advocate for client success

Nice To Haves

• Bachelor’s Degree in an IT‑related field preferred
• Microsoft 365 Certified: Administrator Expert (MS‑102) is a plus
• Microsoft Certified: Azure Solutions Architect Expert (AZ‑305) is a plus

Responsibilities

• Lead discovery conversations with clients to understand their business challenges, technical requirements, and desired outcomes.
• Assess and document clients’ existing infrastructure, applications, and operational workflows to identify gaps and opportunities for improvement.
• Design tailored, scalable, and cost‑effective managed services solutions that align with client needs and long‑term goals.
• Develop and deliver compelling solution proposals that clearly communicate value, technical strategy, and expected benefits.
• Collaborate closely with Sales, Project Management, and Support teams to ensure proposed solutions are feasible and aligned with FusionTek’s capabilities.
• Stay current on emerging technologies and consult with internal teams to enhance our service offerings and maintain a competitive edge.
• Educate internal teams on new solutions, sales strategies, deployment methods, and how these offerings integrate into our existing service portfolio.

Benefits

• Competitive salary: $110,000 – $125,000 per year
• Quarterly bonus eligibility to reward performance
• Comprehensive coverage: Medical premium contributions vary by plan: Up to 90% company-paid coverage for select plans and fixed employer contribution for all other plans
• 401(k) plan with 4% company matching and immediate vesting
• Generous time off: 7 paid holidays + 17 PTO days in your first year
• Educational reimbursement for certification tests and access to company-supplied training resources
• Team culture: Fun events and opportunities to connect with colleagues

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees