On-Site Remote Patient Attendant, Full Time

University of Miami•Miami, FL

3d•Onsite

About The Position

The Remote Patient Attendant provides continuous visual observation and surveillance of assigned high-risk patients, observing multiple patients from an assigned monitoring station and maintaining a clear view of each patient. The attendant verbally redirects patients through a digital two-way audio device when they engage in identifiable risk behaviors or face imminent danger, and notifies the unit nursing team through communication devices when immediate assistance is needed. The role uses technology and electronic systems to support safe patient care, participates in patient hand-offs, reports equipment issues, and completes observation documentation at established intervals. The attendant collaborates with nursing staff to identify and report patient safety concerns, maintain a safe patient environment, and remove potential hazards. The position is on-site at UHealth Tower and is scheduled for three 12-hour shifts, with days varying. The University of Miami offers competitive salaries and a comprehensive benefits package.

Requirements

High school diploma or equivalent.
Certified Nursing Assistant license or certification in a relevant specialty or field, such as Medical Assistant, Emergency Medical Technician, or an associate degree in a medical field.
At least 2 years of relevant experience.
Accuracy and attention to detail when completing assignments.
Ability to maintain effective interpersonal relationships.
Effective oral and written communication skills.
Ability to analyze, organize, and prioritize work under pressure while meeting deadlines.
Ability to work evenings, nights, and weekends as necessary.
Commitment to the University’s core values.
Ability to work independently and/or collaboratively.

Responsibilities

Continuously visually observe and surveil assigned high-risk patients, including observing multiple patients from the assigned monitoring station.
Maintain a clear view of all assigned patients at all times.
Verbally redirect patients via a digital two-way audio device when they engage in identifiable risk behaviors or face imminent danger.
Notify the unit nursing team through communication devices when a patient requires immediate assistance.
Use required visualization and intervention technology in accordance with department standards and demonstrate proficiency with necessary electronic systems.
Participate in hand-offs of pertinent patient information and behavior when arriving on the unit, at shift completion, and for new admissions.
Identify equipment variances and initiate follow-up actions for non-functional equipment.
Complete required observation documentation at established intervals.
Collaboratively identify and report patient safety issues.
Help maintain a safe patient environment and seek assistance from the assigned nursing care team to remove potential hazards from patient rooms.
Adhere to University and unit-level policies and procedures and safeguard University assets.
Perform other duties or responsibilities as necessary.