Remote Member Protection Consultant

AIL • Bloomington, IL

1d • Remote

About The Position

AO Globe Life is seeking dependable, motivated individuals to join our virtual team as Remote Member Protection Consultants. In this role, you'll connect with working families, veterans, labor union members, and other eligible clients who have expressed interest in available insurance benefits. You'll help clients understand life, accident, and supplemental health insurance options through virtual consultations, guide eligible individuals through enrollment, and provide professional follow-up. This opportunity combines customer service, benefits education, client relationship management, and consultative insurance sales. No previous insurance experience is required to apply. We provide training, licensing guidance, mentorship, and ongoing professional-development support.

Requirements

• Be at least 18 years old.
• Reside within an eligible U.S. location.
• Be legally authorized to work in the United States.
• Have access to a dependable computer or laptop.
• Maintain reliable high-speed internet.
• Have webcam and microphone capability.
• Maintain a professional home workspace.
• Be comfortable conducting Zoom and phone appointments.
• Be willing to complete required training.
• Be comfortable with consultative insurance sales.
• Understand the commission-only compensation structure.
• Hold or be willing and able to obtain the required state Life & Health Insurance License.
• Meet applicable licensing and background requirements.

Nice To Haves

• Experience in customer service, retail, hospitality, healthcare, banking, education, administration, military service, call centers, client relations, or sales may be helpful but is not required.

Responsibilities

• Contact company-provided prospective clients.
• Schedule and conduct Zoom and phone appointments.
• Listen carefully to individual and family protection needs.
• Explain the benefit consultation process.
• Build professional client relationships.
• Answer general questions clearly and respectfully.
• Maintain accurate appointment information.
• Provide consistent communication and follow-up.
• Explain available life insurance products.
• Review accident and supplemental health insurance options.
• Conduct needs-based benefit consultations.
• Help clients understand coverage features and choices.
• Recommend suitable insurance solutions.
• Answer questions about applications and enrollment.
• Assist eligible clients with electronic applications.
• Complete required documentation.
• Follow applicable state insurance regulations and company procedures.
• Follow up with clients after enrollment.
• Respond to general policy-service questions.
• Assist with applicable policy reviews.
• Help clients navigate beneficiary update requests.
• Direct clients to appropriate claims-support resources.
• Maintain accurate digital client records.
• Build lasting relationships through dependable service.

Benefits

• Medical insurance reimbursement opportunities.
• Company-supported life insurance.
• Accidental Death Benefit coverage.
• Renewal and residual income opportunities.
• Professional mentorship.
• Leadership-development programs.
• Union representation where applicable.
• Digital business tools.
• Performance recognition programs.
• Performance bonuses.
• Achievement recognition.
• Company-sponsored incentive travel.
• Leadership conferences.
• Professional-development events.
• Team recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed